UK Deliveries
Please find our shipping prices below. All weights are shown on the product pages on the website.
Shipping depends on the total weight and volume of the item(s) in each order.
Small items will be sent as a large letter in a post (maximum sizes for large letter: 35.3 x 25 x 2.5cm and up to 750g).
Please see ‘Volume In A Large Letter’ on product pages to find out whether a product can be sent as a large letter.
Items up to (when packed): 45 x 35 x 8cm (small parcel wide option) or 35 x 25 x 16cm (small parcel deeper option) or rolled shaped 45cm x 8cm and not exceeding 1 kg will be sent as a small parcel in a post.
Larger items will be shipped via courier at the standard courier shipping rate. Some fragile mosaic items and silver jewellery of higher value will be shipped via courier.
| Zip/Postal Code | Weight | Shipping Price (exl. VAT) | Shipping method |
|---|---|---|---|
| UK Mainland IV & BT |
0-100g | £0.99 | Large Letter, Post |
| UK Mainland IV & BT |
101-500g | £1.35 | Large Letter, Post |
| UK Mainland IV & BT |
501-750g | £1.65 | Large Letter, Post |
| UK Mainland IV & BT |
0-1000g | £2.39 | Small Parcel, Post |
| UK Mainland & BT |
1001g and over | £4.85 | Courier |
| UK MAINLAND ONLY | ORDERS OVER £75 | FREE | Courier |
UK Express 1-2 Working Days
| Zip/Postal Code | Weight | Shipping Price (exl. VAT) | Shipping method | Delivery Aim |
|---|---|---|---|---|
|
UK Mainland |
All Weights | £6.95 | Courier | 1-2 Working Days* |
Delivery aim for orders placed before 2pm Mon-Fri, Excludes PO Box and BFPO addresses.
Outlying Regions
| Zip/Postal Code | Weight | Shipping Price (exl. VAT) | Shipping method |
|---|---|---|---|
| Scottish Highlands and Isles HS, IM |
0-100g | £0.99 | Large Letter, Post |
| Scottish Highlands and Isles HS, IM |
101-500g | £1.35 | Large Letter, Post |
| Scottish Highlands and Isles HS, IM |
501-750g | £1.65 | Large Letter, Post |
| Scottish Highlands and Isles HS, IM |
0-1000g | £2.39 | Small Parcel, Post |
| Scottish Highlands and Isles HS, IM |
1001-2000g | £4.85 | Small Parcel, Post |
| Scottish Highlands and Isles HS, IM |
2001g and over | £9.45 | Courier |
The following postcodes fall into the Scottish Highlands and Isles: HS, IM, IV1 – IV56, KA27 & KA28, KW, PA20 – PA49, PA60 – PA78, PA80 – PA88, PH17 – PH44, PH49 & PH50,PO30 – PO41, TR(21-25), ZE
Channel Islands
When shipping to the Channel Islands, please select the the destination country as Guernsey/Jersery.
This will not affect the shipping price, but will ensure VAT on the order is charged correctly.
| Zip/Postal Code | Weight | Shipping Price (exl. VAT) | Shipping method |
|---|---|---|---|
| Channel Island GY, JE |
0-100g | £0.99 | Large Letter, Post |
| Channel Island GY, JE |
101-500g | £1.35 | Large Letter, Post |
| Channel Island GY, JE |
501-750g | £1.65 | Large Letter, Post |
| Channel Island GY, JE |
0-1000g | £2.35 | Small Parcel, Post |
| Channel Island GY, JE |
1001-2000g | £4.85 | Small Parcel, Post |
| Channel Island GY, JE |
2001g and over | £20.00 | Courier |
European Shipping
| Country | Weight | Shipping Price (exl. VAT) | Shipping method |
|---|---|---|---|
| All EU Countries* | up to 500g | £6.50 |
International Registered Post (7-14 days) |
| Austria | up to 25kg | £12.45 | DPD |
| Belgium | up to 25kg | £12.45 | DPD |
| Czech Republic | up to 25kg | £12.45 | DPD |
| Denmark | up to 25kg | £12.45 | DPD |
| Estonia | up to 25kg | £14.45 | DPD |
| Finland | up to 25kg | £14.95 | DPD |
| France | up to 25kg | £13.45 | DPD |
| Germany | up to 25kg | £12.45 | DPD |
| Hungary | up to 25kg | £12.45 | DPD |
| Ireland | up to 25kg | £10.95 | DPD |
| Italy | up to 25kg | £13.45 | DPD |
| Latvia | up to 25kg | £14.45 | DPD |
| Lithuania | up to 25kg | £13.45 | DPD |
| Luxembourg | up to 25kg | £12.45 | DPD |
| Netherlands | up to 25kg | £12.45 | DPD |
| Romania | up to 25kg | £25.00 | DPD |
| Poland | up to 25kg | £12.45 | DPD |
| Portugal | up to 25kg | £14.45 | DPD |
| Slovakia | up to 25kg | £12.45 | DPD |
| Spain | up to 25kg | £13.45 | DPD |
| Sweden | up to 25kg | £13.45 | DPD |
Small items up to 500 grams (including packaging) can be shipped as International Registered Packet. Packets are trackable and delivered through post. This service is available for EU and selected ROW countries only. Track orders here http://www.postnl.post/tracktrace
Please note: we are unable to send liquids by post (such as fragrance oils, essential oils, massage oils and room sprays).
Rest of the World Shipping
| Country | Weight | Shipping Price (exl. VAT) | Shipping Method |
|---|---|---|---|
| USA | 0.5-4kg | £34.95** | TNT Courier |
| Canada | 0.5-4kg | £34.95** | TNT Courier |
| Norway | 0.5-4kg | £29.95** | TNT Courier |
| Australia | 0.5-4kg | £44.95** | TNT Courier |
| ROW Not Listed | NA | Contact us for Quotes | TNT Courier |
| USA, Canada, Norway, Australia, New Zealand, South Africa, Switzerland, Japan | up to 500g | £7.50 |
International Registered Post (7-14 days) |
UK Shipping Terms & Conditions
Dispatch Times
Orders sent via the postal service are sent with a 2nd class service with Whistl (formerly TNT Post) and delivered via Royal Mail (untracked).
Items sent via courier are despatched with full tracking details.
We aim for 1-2 working days for despatch of your orders (please note at the busiest time (Oct-Dec)orders may take 3 working days, UK Orders should be delivered within 3-5 working days after dispatch.
Methods of Delivery
For UK orders we use the couriers YODEL and DPD/Interlink, if yor order is despatched via DPD/Interlink or YODEL you will receive an automatic despatch email with tracking details.
We aim for 1-2 working days for despatch of your orders (please note at the busiest time (Oct-Dec)orders may take 3 working days, for orders placed after 5.30pm, the working day commences at 9am the next day. Orders are closed at our close of business (5.00-5.30pm), please do not query a dispatch until this time has elapsed.
BFPO/PO BOX Addresses
We cannot ship to a PO Box address via courier within the UK
Please contact us before placing an order to a BFPO address that is a courier delivery as prices will vary.
How to get a quote for countries not listed on the delivery page?
There is no flat shipping rate for countries outside of the EU mainland, prices start at roughly £15 and go upwards from there, depending on size and weight.
Quotes are valid for 3 working days from issue.
To obtain a quote please provide us with an item code(s) and precise shipping destination (including Zip Code).
Shipments are sent with TNT courier and are fully tracked. (The same conditions apply to all other countries not listed above).
** This is an estimate PRICE WILL BE CALCULATED AT THE CHECKOUT.
Please contact us for a quotation to the countries not listed above.